Safe and Responsible AI Use in the Workplace

With AI increasingly used at work, knowing how to use it responsibly is essential. This interactive module shows staff when AI can be used, when to stop, and how to make informed decisions through practical, real‑world scenarios.

Description

As AI tools become more common at work, organisations face new risks around data, privacy, and decision‑making. This interactive module helps staff understand how AI can and can’t be used in the workplace, using realistic examples and practical activities. Learners explore common AI risks, apply the organisation’s responsible AI principles, and gain practical guidance they can confidently use in everyday tasks.

This module is suitable for all staff that are allowed to use moderate use of AI.

  • Understand why AI use at work requires different rules and judgement compared to personal use.

  • Identify when AI can be used, when it must not be used, and when to pause and seek guidance.

  • Apply the organisation’s Four Pillars of Responsible AI Use (Transparency, HumanintheLoop, Security & Privacy, Accountability) to everyday tasks.

  • Recognise highrisk and prohibited AI use cases, including handling personal, sensitive, confidential, or restricted information.

  • Use AI appropriately to support drafting, summarising, and brainstorming, while retaining human review and accountability.

 

  • Distinguish between using AI to assist individual work and implementing AI into systems or processes and understand when formal approval is required.

 

  • Identify common AI risks, including inaccurate. outputs, bias, automation bias, privacy/security exposure, and intellectual property concerns.

 

  • Respond appropriately when something goes wrong, including early escalation of AI related issues.

After completing this module, staff will be able to:

  • Explain what responsible AI use means in the workplace, including why AI use at work carries different responsibilities than personal use.

  • Identify when AI can and cannot be used at work, based on the organisation’s position, approved tools, and permitted information types.

  • Apply the Four Pillars of Responsible AI Use (Transparency, HumanintheLoop, Security & Privacy, Accountability) to everyday work tasks.

  • Recognise situations where AI use is prohibited or highrisk, including handling personal, sensitive, confidential, or restricted information.

  • Use AI appropriately to support work tasks such as drafting, summarising, or brainstorming, while ensuring human review and judgement remain central.

  • Distinguish between using AI to assist individual work and implementing AI into systems, processes, or decisions, and understand when formal approval is required.

  • Identify common AI risks, including inaccurate outputs, bias, automation bias, privacy breaches, security exposure, and intellectual property concerns.

  • Apply a practical decision test to determine when not to use AI, and confidently decide when to pause and seek guidance before proceeding.

  • Understand their personal accountability for AI assisted work, including responsibility for accuracy, appropriateness, and impacts of decisions.

  • Recognise when AI assisted outcomes may significantly impact people, and understand the importance of human oversight and contestability.

  • Respond appropriately if something goes wrong, including knowing when and why to escalate AI related issues early.

  • Demonstrate confidence in making safe, responsible decisions about AI use at work, aligned with organisational expectations and obligations.

  • What “responsible AI use” means in a workplace context.

  • The organisation’s moderate AI use position, including approved tools and permitted data types.

  • The Four Pillars of Responsible AI Use and how they apply in practice.

  • Information handling rules when using AI, including privacy, security, and confidentiality boundaries.

  • A practical decision test to help staff decide when not to use AI.

  • Acceptable uses of AI (with review) versus prohibited and highrisk uses.

  • The difference between using AI and implementing AI, and associated governance requirements.

  • Reliability risks, including automation bias and overreliance on AI outputs.

  • Intellectual property and copyright considerations for AI generated content.

  • Contestability and human oversight when AI assisted outcomes impact people.

  • Role based scenarios illustrating common AI risks across HR, finance, customerfacing, and technical roles.

  • Escalation and reporting expectations when AI use may have crossed boundaries.

  • Establish clear, practical boundaries for AI use that staff can confidently apply.

  • Reduce privacy, security, legal, and reputational risks associated with unmanaged AI use.

  • Reinforce that humans remain accountable for decisions and outcomes, even when AI is used.

  • Promote consistent, transparent, and responsible AI use across all roles.

  • Support compliance with existing acceptable use, privacy, security, and governance frameworks.

  • Build staff confidence to pause, question, and escalate rather than rely blindly on AI.

  • Enable safe productivity gains from AI while avoiding high-risk or inappropriate use.

  • Provide a foundation for ongoing governance, refresher training, and future AI policy development.

Additional information

Delivery Format:

SCORM 1.2

Duration:

~30 Minutes

Language:

English (AU)

Learning Objectives:

See Product Description

Accessibility:

Captions Generated for Videos

LMS Compatibility:

Yes

How It Works

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Frequently Asked Questions

Whether you’re wondering about how our modules work, how to integrate them with your LMS, or what’s included in each purchase, our FAQs below have you covered.

We are committed to staying current with cybersecurity trends and threats. Our content is regularly updated to reflect the latest developments, ensuring your team learns the most relevant information.

Absolutely. Our training modules are designed to cater to all levels of expertise. We use simple language and relatable scenarios to make the content accessible and valuable for both technical and non-technical staff.

Yes. All our modules are SCORM-compliant and designed for seamless integration with most learning management systems.

No problem! There are several free or cost-effective LMS options available that could work well for your training needs if you don’t have your own LMS.  Open-source platforms like Google Classroom and Moodle are popular choices that many organisations use successfully for security awareness training.  Microsoft Viva Learning may also be an option, depending on your current licencing. 
 
Once you have a preferred LMS in place, our training modules integrate easily, and you will have a complete training solution. 

A SCORM file (Sharable Content Object Reference Model) is a standardized package of eLearning content that can be uploaded into a Learning Management System (LMS). It allows for consistent delivery, tracking, and reporting of training modules across different platforms. 

We use SCORM 1.2, the most widely supported version across LMS platforms. 

Absolutely. Each product page includes a short preview video showcasing the module’s style, tone, and key content.

Our products are sent out in SCORM 1.2 format, which is compatible with most Learning Management Software. However, we have created a free video for you to download and test in your LMS which you can find in the shop under “LMS Test Video”.

We aim to meet core accessibility requirements, including captions, clear audio, and readable text. While not fully WCAG-certified, our modules are designed with inclusivity in mind.

Our modules cover core cyber security awareness topics, including phishing, social engineering, safe web browsing, data protection, password hygiene, and more. View our Shop for full training catalogue for details.

Absolutely! Our modules are designed for businesses of all sizes with no ongoing licensing fees or user limits – your costs stay predictable as you grow.  

Whether you’re a small team or large enterprise, educated employees are your most effective security control.

Yes. All videos include closed captions to support accessibility and improve comprehension for all learners. Captions are embedded and meet common accessibility standards.

No. Once you purchase a module, you can deploy it to as many users as your LMS allows — no user limits or ongoing costs.

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