Description
Strengthen your organisation’s first line of defence with this interactive phishing awareness module. Designed for modern workplaces, this course equips employees with the skills to identify, avoid and report phishing attacks before they cause harm.
Through realistic scenarios, hands-on exercises and up-to-date examples, learners will uncover common tactics used in phishing emails, SMS messages (smishing), malicious links, and phishing via phone calls (vishing). The module breaks down complex cyber threats into clear, practical guidance, helping staff make safer decisions in day-to-day work.
Ideal for organisations of all sizes, this training supports a security-first culture, reduces human risk and helps safeguard sensitive business data. Fully compatible with most LMS platforms, it’s easy to deploy and simple for teams to complete.
Who Should Complete This Module:
All staff who use email, phone, or messaging systems for work. Suitable for compliance, onboarding, and ongoing security awareness training.
Learning Objectives:
Understand how phishing and vishing attacks work.
Recognise social engineering tactics used to manipulate staff.
Verify email senders, links, attachments, and caller identities.
Recognise urgent or emotional language designed to trigger mistakes.
Know how and when to report suspicious emails, calls, or messages.
Learning Outcomes:
After completing this module, staff will be able to:
Identify phishing emails by checking sender details, links, grammar, and tone.
Recognise vishing attempts over the phone and avoid revealing sensitive information.
Verify caller identities and avoid phone-based social engineering scams.
Apply safe email and phone practices to reduce risk.
Report phishing and vishing attempts to IT or management immediately.
Topics Covered:
Phishing emails and email red flags.
Sender domain checks and verification.
Hover-over link inspections.
Social engineering tactics and urgency language.
Vishing phone scams and caller spoofing.
Safe reporting and escalation procedures.
Key Benefits:
Teaches staff how to spot and prevent phishing and vishing attacks.
Covers both email and phone-based social engineering threats.
Includes real-world scenarios for better staff engagement.
Supports Australian privacy and cybersecurity compliance.
Suitable for all staff, including those who failed phishing simulations.
SCORM 1.2 format included.
Fully LMS compatible with instant digital download.